OT SOC Implementation

Design and implementation of a Security Operation Center focusing on the production environment of a major pharmaceutical company including all relevant organizational processes and technical solutions.

The Case

Brief

A leading global pharmaceutical company aimed to expand their Security Operations Center (SOC) capabilities into their critical manufacturing environment. The initiative focused on enhancing threat detection specifically for Operational Technology (OT) systems while establishing robust site-specific incident response and communication protocols.

BxC conducted a comprehensive assessment of existing SOC capabilities and their applicability to the manufacturing environment. The team developed and implemented an OT-specific security strategy, including specialized detection use cases tailored to industrial control systems and production facilities. This was complemented by designing dedicated incident response procedures and communication frameworks, ensuring seamless integration between IT and OT security operations across all manufacturing sites.

25

Integrated Sites

150

OT Security Use Cases

20

Different Log Source Types

the Process

Our Areas Of Activity

OT Detection As-Is Status Analysis

Conducted comprehensive analysis of existing IT SOC log sources to evaluate their applicability for OT security monitoring. By leveraging established IT security use cases, we enabled efficient expansion of monitoring capabilities into the OT environment. This strategic approach facilitated rapid enhancement of the existing Security Operations Center's capabilities, creating synergies between IT and OT security monitoring while optimizing resource utilization.

OT Security Use Cases Design

Orchestrated the development of sector-specific OT security use cases through collaborative workshops with IT and engineering specialists. Our methodology combined detailed threat landscape analysis with comprehensive OT log source evaluation, resulting in tailored security monitoring scenarios. This integrated approach ensured the creation of highly effective, industry-specific threat detection capabilities aligned with operational technology requirements.

Incident Response Organization

BxC developed and implemented a strategic incident response communication framework, optimizing collaboration between IT and OT teams across multiple sites. Our comprehensive plan streamlined security alert handling and incident management processes, while BxC's targeted awareness program enhanced cyber incident readiness among all technical stakeholders. This integrated approach ensures swift, coordinated responses to security events while strengthening cross-functional cooperation.

Results

Our Contribution to Success

Enhanced OT Security Incident Response Readiness

Significantly improved awareness and operational readiness for OT security incident response across all production facilities and central operational units through comprehensive training programs, standardized response procedures, and cross-functional communication frameworks. This resulted in enhanced coordination capabilities and faster response times for security incidents in critical manufacturing environments.

Staged Implementation of OT Security Use Cases

Successfully designed and prioritized 150 OT-specific security monitoring use cases, structured into a strategic four-wave implementation plan. The rollout sequence was optimized based on technical complexity, existing log source availability, and security risk assessment of critical manufacturing assets, ensuring efficient resource allocation and maximum security coverage from day one.

Integrated OT Security Operations Enhancement

Established sustainable improvement of OT security capabilities through seamless integration of central SOC operations with local response teams. This integration created efficient communication channels, standardized escalation procedures, and coordinated response protocols, resulting in significantly reduced incident response times and enhanced threat detection capabilities across all manufacturing locations.